Here’s what we think landlords should look out for when selecting a letting agency to look after their rental investments.

Personal Service. A big complaint from landlords who use corporate agencies is that they feel like a very small fish in a big, impersonal pond. At Leslie & Co, our directors Paul and Rachel are hands on in every aspect of your rental.

Expert Advice. We have been in the property industry for more than 30 years. This experience and hard-earned expertise means we advise our clients expertly.

Consistent Contacts. A problem many landlords report about letting agencies, especially the corporate ones, is that their point of contact keeps changing. We don’t have that issue as we are a family-run business.

Rigorous Referencing. Problem tenants are a big concern for landlords, and while there’s never a total guarantee when it comes to tenants, there are ways to reduce the risk. We have a rigorous referencing system that looks at several critical factors, including financial position, previous rental history and employment status.

Proactive Maintenance. We keep on top of the condition of our landlords’ properties with thorough initial inventories and regular inspections.

Reliable Repairs. Let’s face it, sometimes things get damaged or stop working. Solving repair problems is something we excel at, as we have a team of trusted local contractors with whom we have worked for many years. They are professional, skilled and competitively priced.

Rental Experts. There are more than 200 rules and regulations affecting the English rental market. Ignorance of them is not an excuse. We keep our landlords on the right side of the regulatory fence and ensure we keep them, and their properties protected from potential problems.

Good Communicators. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That’s never an issue for our landlords. We listen more than we talk, and we act on what’s said and what the landlord needs and wants. Plus, you have a direct line to our directors.

The Trust Factor. When choosing a letting agent to work with, landlords can often find it hard to find one they trust. At Leslie & Co, we have dozens of happy landlords who entrust us with looking after their properties. Check out our Google Reviews page, and we’d be happy to put you in touch with some of our delighted clients.

Ultimately, we would never place a tenant in a landlord’s property if we wouldn’t place them in one of our own.

Call us today for a free Rental Property Review where we look at your property’s rental value and legal compliance.

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Reviews

Leslie and Co were the estate agents for our flat purchase. From the start they were friendly, professional, and communicative. They guided us through the process with honesty and care, being an..."

Hal Tucker

A refreshingly different experience to other high street agents. Paul, Alistair, Elliot and the rest of the team were all very helpful and supportive in getting our transaction over the line within..."

raman awasthi

I recently had the pleasure of working with Leslie & Co., and I couldn’t be more satisfied with the experience. From start to finish, their professionalism, local expertise, and genuine care for my..."

Tracy Day

Leslie & Co. were fantastic throughout my property-buying journey. As a first time buyer I didn't know a lot about what to expect, and they were so helpful in guiding me through it. Putting an offer..."

Max Lawson

I've dealt with quite a few property agencies in my time, but Leslie and Co. really blew me away! From day one, they made the entire process feel effortless. Over the last four months, from that first..."

Rasoul Shams
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