Here’s what we think landlords should look out for when selecting a letting agency to
look after their rental investments.
Personal Service. A big complaint from landlords who use corporate
agencies is that they feel like a very small fish in a big, impersonal pond. At Leslie &
Co, our directors Paul and Rachel are hands on in every aspect of your rental.
Expert Advice. We have been in the property industry for more than
30 years. This experience and hard-earned expertise means we advise our clients expertly.
Consistent Contacts. A problem many landlords report about letting
agencies, especially the corporate ones, is that their point of contact keeps changing.
We don’t have that issue as we are a family-run business.
Rigorous Referencing. Problem tenants are a big concern for landlords,
and while there’s never a total guarantee when it comes to tenants, there are ways to
reduce the risk. We have a rigorous referencing system that looks at several critical
factors, including financial position, previous rental history and employment status.
Proactive Maintenance. We keep on top of the condition of our landlords’
properties with thorough initial inventories and regular inspections.
Reliable Repairs. Let’s face it, sometimes things get damaged or stop
working. Solving repair problems is something we excel at, as we have a team of trusted
local contractors with whom we have worked for many years. They are professional, skilled
and competitively priced.
Rental Experts. There are more than 200 rules and regulations affecting
the English rental market. Ignorance of them is not an excuse. We keep our landlords on the
right side of the regulatory fence and ensure we keep them, and their properties protected
from potential problems.
Good Communicators. The most common complaint from landlords about
letting agents, according to industry body Propertymark, is poor communication. That’s never
an issue for our landlords. We listen more than we talk, and we act on what’s said and what
the landlord needs and wants. Plus, you have a direct line to our directors.
The Trust Factor. When choosing a letting agent to work with, landlords
can often find it hard to find one they trust. At Leslie & Co, we have dozens of happy landlords
who entrust us with looking after their properties. Check out our Google Reviews page, and we’d
be happy to put you in touch with some of our delighted clients.
Ultimately, we would never place a tenant in a landlord’s property if we wouldn’t place them
in one of our own.
Call us today for a free
Rental Property Review
where we look at your property’s rental value and legal compliance.