Here’s what we think landlords should look out for when selecting a letting agency to look after their rental investments.

Personal Service. A big complaint from landlords who use corporate agencies is that they feel like a very small fish in a big, impersonal pond. At Leslie & Co, our directors Paul and Rachel are hands on in every aspect of your rental.

Expert Advice. We have been in the property industry for more than 30 years. This experience and hard-earned expertise means we advise our clients expertly.

Consistent Contacts. A problem many landlords report about letting agencies, especially the corporate ones, is that their point of contact keeps changing. We don’t have that issue as we are a family-run business.

Rigorous Referencing. Problem tenants are a big concern for landlords, and while there’s never a total guarantee when it comes to tenants, there are ways to reduce the risk. We have a rigorous referencing system that looks at several critical factors, including financial position, previous rental history and employment status.

Proactive Maintenance. We keep on top of the condition of our landlords’ properties with thorough initial inventories and regular inspections.

Reliable Repairs. Let’s face it, sometimes things get damaged or stop working. Solving repair problems is something we excel at, as we have a team of trusted local contractors with whom we have worked for many years. They are professional, skilled and competitively priced.

Rental Experts. There are more than 200 rules and regulations affecting the English rental market. Ignorance of them is not an excuse. We keep our landlords on the right side of the regulatory fence and ensure we keep them, and their properties protected from potential problems.

Good Communicators. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That’s never an issue for our landlords. We listen more than we talk, and we act on what’s said and what the landlord needs and wants. Plus, you have a direct line to our directors.

The Trust Factor. When choosing a letting agent to work with, landlords can often find it hard to find one they trust. At Leslie & Co, we have dozens of happy landlords who entrust us with looking after their properties. Check out our Google Reviews page, and we’d be happy to put you in touch with some of our delighted clients.

Ultimately, we would never place a tenant in a landlord’s property if we wouldn’t place them in one of our own.

Call us today for a free Rental Property Review where we look at your property’s rental value and legal compliance.

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Discover why over 407 clients love Leslie & Co

Always been very helpful, diligent and prompt to respond to any questions. Highly recommended.
I purchased a flat through Leslie & co, and working with them was a pleasure throughout. They were communicative, honest, and more supportive than the typical estate agent. I felt like they were..."
It was a difficult sale and dragged on but Leslie & Co were very professional and saw the sale through.
Very positive experience. Far better than any of my previous experiences with landlords directly. Toni has always been very easy to communicate with . She has been proactive, quick to reply and always..."
Really positive experience with Leslie & Co from start to finish. They were responsive, straightforward and gave good advice throughout, particularly when things became more complicated towards the..."
This family-run estate agent should be a top choice (if it is not already) for everyone who intends to buy or sell a property. The owner, Paul Leslie, is very personable, energetic, competent and..."
Really great team to work with. Very communicative to us and our onward estate agent. They built great relationships which ultimately enabled us to make our dream move and they were present and hard..."
We’ve had such a positive experience with the team managing the rental of our flat. We’ve dealt with Alistair before and he has always been fantastic, and everyone we’ve come across has been..."
We recently sold our house through Leslie & Co, and overall, we had a very positive experience. The market was challenging, but Leslie & Co were able to secure a good price for the property, higher..."
Leslie & Co have been a pleasure to work with every step of the way. Not only were they thoughtful and knowledgeable about the local area, helping us to sell our flat quickly, but they were also..."
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