Here’s what we think landlords should look out for when selecting a letting agency to look after their rental investments.

Personal Service. A big complaint from landlords who use corporate agencies is that they feel like a very small fish in a big, impersonal pond. At Leslie & Co, our directors Paul and Rachel are hands on in every aspect of your rental.

Expert Advice. We have been in the property industry for more than 30 years. This experience and hard-earned expertise means we advise our clients expertly.

Consistent Contacts. A problem many landlords report about letting agencies, especially the corporate ones, is that their point of contact keeps changing. We don’t have that issue as we are a family-run business.

Rigorous Referencing. Problem tenants are a big concern for landlords, and while there’s never a total guarantee when it comes to tenants, there are ways to reduce the risk. We have a rigorous referencing system that looks at several critical factors, including financial position, previous rental history and employment status.

Proactive Maintenance. We keep on top of the condition of our landlords’ properties with thorough initial inventories and regular inspections.

Reliable Repairs. Let’s face it, sometimes things get damaged or stop working. Solving repair problems is something we excel at, as we have a team of trusted local contractors with whom we have worked for many years. They are professional, skilled and competitively priced.

Rental Experts. There are more than 200 rules and regulations affecting the English rental market. Ignorance of them is not an excuse. We keep our landlords on the right side of the regulatory fence and ensure we keep them, and their properties protected from potential problems.

Good Communicators. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That’s never an issue for our landlords. We listen more than we talk, and we act on what’s said and what the landlord needs and wants. Plus, you have a direct line to our directors.

The Trust Factor. When choosing a letting agent to work with, landlords can often find it hard to find one they trust. At Leslie & Co, we have dozens of happy landlords who entrust us with looking after their properties. Check out our Google Reviews page, and we’d be happy to put you in touch with some of our delighted clients.

Ultimately, we would never place a tenant in a landlord’s property if we wouldn’t place them in one of our own.

Call us today for a free Rental Property Review where we look at your property’s rental value and legal compliance.

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Discover why over 389 clients love Leslie & Co

We couldn’t speak more highly of the team at Leslie & Co. You really do feel the personal touch with this agency. Throughout our recent purchase, their communication has been excellent and they put..."
Recently sold my flat with Leslie & Co. Not the cheapest but definitely worth the bit extra as the communication was great all the way through, they were helpful and supportive and went above and..."
Recently sold my flat with Leslie & Co. Not the cheapest but definitely worth the bit extra as the communication was great all the way through and they were helpful and supportive going above and..."
We decided to get a quote for selling our house with Leslie and co, after doing a viewing with them in the area and being really impressed with their attention to detail, and their friendly and honest..."
Leslie and Co are a phenomenal estate agents. Very friendly, always available and helped us tremendously throughout.
Over the moon!! Leslie & Co were exceptional from start to finish. We first dealt with Alistair who organised a viewing for us, and helped navigate us through making an offer on a property. From..."
Over the moon!! Leslie & Co were exceptional from start to finish. We first dealt with Alistair who organised a viewing for us, and helped navigate us through making an offer on a property. From..."
Overall great experience
We chose Leslie & Co for the letting management of our West Ealing flat after reading many recommendations. We’ve been happy so far, they made sure only attractive profiles of tenants visited the..."
We chose Leslie & Co for the letting management of our West Ealing flat after reading many recommendations. We’ve been happy so far, they made sure only attractive profiles of tenants visited the..."
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