Here’s what we think landlords should look out for when selecting a letting agency to look after their rental investments.

Personal Service. A big complaint from landlords who use corporate agencies is that they feel like a very small fish in a big, impersonal pond. At Leslie & Co, our directors Paul and Rachel are hands on in every aspect of your rental.

Expert Advice. We have been in the property industry for more than 30 years. This experience and hard-earned expertise means we advise our clients expertly.

Consistent Contacts. A problem many landlords report about letting agencies, especially the corporate ones, is that their point of contact keeps changing. We don’t have that issue as we are a family-run business.

Rigorous Referencing. Problem tenants are a big concern for landlords, and while there’s never a total guarantee when it comes to tenants, there are ways to reduce the risk. We have a rigorous referencing system that looks at several critical factors, including financial position, previous rental history and employment status.

Proactive Maintenance. We keep on top of the condition of our landlords’ properties with thorough initial inventories and regular inspections.

Reliable Repairs. Let’s face it, sometimes things get damaged or stop working. Solving repair problems is something we excel at, as we have a team of trusted local contractors with whom we have worked for many years. They are professional, skilled and competitively priced.

Rental Experts. There are more than 200 rules and regulations affecting the English rental market. Ignorance of them is not an excuse. We keep our landlords on the right side of the regulatory fence and ensure we keep them, and their properties protected from potential problems.

Good Communicators. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That’s never an issue for our landlords. We listen more than we talk, and we act on what’s said and what the landlord needs and wants. Plus, you have a direct line to our directors.

The Trust Factor. When choosing a letting agent to work with, landlords can often find it hard to find one they trust. At Leslie & Co, we have dozens of happy landlords who entrust us with looking after their properties. Check out our Google Reviews page, and we’d be happy to put you in touch with some of our delighted clients.

Ultimately, we would never place a tenant in a landlord’s property if we wouldn’t place them in one of our own.

Call us today for a free Rental Property Review where we look at your property’s rental value and legal compliance.

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Reviews

Paul Leslie and his company are the best agents we ever had in our 6 years living in London. Most people in this profession are here for the money and are oozing greed, and it is absolutely wonderful..."

Hiu Shan Lai

Alistair, Paul and the team were absolutely brilliant throughout the process of purchasing our much wanted new family home.From the moment we met Alistair it felt like a very different type of..."

Rose Bartel

Leslie & Co (esp. Rosie, Alistair and the sales progression team) did a fantastic job helping me to sell my flat in somewhat trying circumstances. Communication was always excellent and they were..."

Dorothee Muller

The most amazing service-friendly, helpful and efficient. They are unlike any other estate agent I’ve used and I’ve used a lot!...

L S

We had a seamless, highly professional and communicative experience purchasing with Leslie & Co!...

Joe Poynter
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