Here’s what we think landlords should look out for when selecting a letting agency to look after their rental investments.
Personal Service. A big complaint from landlords who use corporate agencies is that they feel like a very small fish in a big, impersonal pond. At Leslie & Co, our directors Paul and Rachel are hands on in every aspect of your rental.
Expert Advice. We have been in the property industry for more than 30 years. This experience and hard-earned expertise means we advise our clients expertly.
Consistent Contacts. A problem many landlords report about letting agencies, especially the corporate ones, is that their point of contact keeps changing. We don’t have that issue as we are a family-run business.
Rigorous Referencing. Problem tenants are a big concern for landlords, and while there’s never a total guarantee when it comes to tenants, there are ways to reduce the risk. We have a rigorous referencing system that looks at several critical factors, including financial position, previous rental history and employment status.
Proactive Maintenance. We keep on top of the condition of our landlords’ properties with thorough initial inventories and regular inspections.
Reliable Repairs. Let’s face it, sometimes things get damaged or stop working. Solving repair problems is something we excel at, as we have a team of trusted local contractors with whom we have worked for many years. They are professional, skilled and competitively priced.
Rental Experts. There are more than 200 rules and regulations affecting the English rental market. Ignorance of them is not an excuse. We keep our landlords on the right side of the regulatory fence and ensure we keep them, and their properties protected from potential problems.
Good Communicators. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That’s never an issue for our landlords. We listen more than we talk, and we act on what’s said and what the landlord needs and wants. Plus, you have a direct line to our directors.
The Trust Factor. When choosing a letting agent to work with, landlords can often find it hard to find one they trust. At Leslie & Co, we have dozens of happy landlords who entrust us with looking after their properties. Check out our Google Reviews page, and we’d be happy to put you in touch with some of our delighted clients.
Ultimately, we would never place a tenant in a landlord’s property if we wouldn’t place them in one of our own.
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Like most people selling their home, we were very daunted by the prospect. Not least because the last time my husband and I moved home was way back in the mists of time. (44 years to be exact.)..."Munira B
Leslie and Co have been amazing to work with and I would highly recommend them without any hesitation. I was looking for an estate agent to work with, to help me find suitable tenants for my property..."Clare Duberley
To be honest at first we were reluctant to appoint Leslie & Co, as we had never heard of them before and they are not a high street name. However, when Paul and Rachel came to our home, noticed all..."Mr Cockrane
I cannot speak highly enough of how excellent Leslie & Co. are to work with as a seller. Even though my property was small the treated me and my home with the same respect as if it were a..."Sally Donaldson
Leslie & Co. are simply first class. From holding our dream home for us for three months whilst we found a buyer for our flat, being so professional and reassuring throughout the whole process, and..."Paige Windust