Here’s what we think landlords should look out for when selecting a letting agency to look after their rental investments.

Personal Service. A big complaint from landlords who use corporate agencies is that they feel like a very small fish in a big, impersonal pond. At Leslie & Co, our directors Paul and Rachel are hands on in every aspect of your rental.

Expert Advice. We have been in the property industry for more than 30 years. This experience and hard-earned expertise means we advise our clients expertly.

Consistent Contacts. A problem many landlords report about letting agencies, especially the corporate ones, is that their point of contact keeps changing. We don’t have that issue as we are a family-run business.

Rigorous Referencing. Problem tenants are a big concern for landlords, and while there’s never a total guarantee when it comes to tenants, there are ways to reduce the risk. We have a rigorous referencing system that looks at several critical factors, including financial position, previous rental history and employment status.

Proactive Maintenance. We keep on top of the condition of our landlords’ properties with thorough initial inventories and regular inspections.

Reliable Repairs. Let’s face it, sometimes things get damaged or stop working. Solving repair problems is something we excel at, as we have a team of trusted local contractors with whom we have worked for many years. They are professional, skilled and competitively priced.

Rental Experts. There are more than 200 rules and regulations affecting the English rental market. Ignorance of them is not an excuse. We keep our landlords on the right side of the regulatory fence and ensure we keep them, and their properties protected from potential problems.

Good Communicators. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That’s never an issue for our landlords. We listen more than we talk, and we act on what’s said and what the landlord needs and wants. Plus, you have a direct line to our directors.

The Trust Factor. When choosing a letting agent to work with, landlords can often find it hard to find one they trust. At Leslie & Co, we have dozens of happy landlords who entrust us with looking after their properties. Check out our Google Reviews page, and we’d be happy to put you in touch with some of our delighted clients.

Ultimately, we would never place a tenant in a landlord’s property if we wouldn’t place them in one of our own.

Call us today for a free Rental Property Review where we look at your property’s rental value and legal compliance.

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Discover why over 355 clients love Leslie & Co

5 stars ++++ I am so very grateful for everyone at Leslie and Co. Not only did they take the stress off selling my property, they handled everything with such professionalism and care. I have..."
A massive thank you to Leslie & Co. for helping us secure our new home! As the buyers, we really appreciated their professionalism and how seamless they made the final handover. From the communication..."
Very pleased with our experience; Leslie & Co may be a small family business but they win out on support, professionalism, communication and delivery.
Super organised estate agents who made the entire rental process really quick and efficient. Would definitely recommend viewing any properties of theirs you come across when searching!
Good experience working with all the team; I would definitely recommend them!
Very responsive and helpful in seeing the deal through. Lovely touch with the welcome gift for a new home upon completion.
Massive shout out to Emma who was really helpful in liaising between me as a buyer and the seller /solicitors. Also big thank you to Paul who was very professional. Lovely touch with the new home gift..."
Throughout the whole rental process from start to finish, the help and advice provided by the team has been excellent. Any queries or request for assistance have met promptly and professionally.
as first-time renters, we had a really positive experience with the team at leslie & co from start to finish. everything was explained clearly and outlined in a simple, easy-to-follow way, including..."
From the very beginning our experience with Leslie and Co was outstanding. They were kind and understanding and really helped us understand the value of our property. They then went above and beyond..."
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