Here’s what we think landlords should look out for when selecting a letting agency to look after their rental investments.

Personal Service. A big complaint from landlords who use corporate agencies is that they feel like a very small fish in a big, impersonal pond. At Leslie & Co, our directors Paul and Rachel are hands on in every aspect of your rental.

Expert Advice. We have been in the property industry for more than 30 years. This experience and hard-earned expertise means we advise our clients expertly.

Consistent Contacts. A problem many landlords report about letting agencies, especially the corporate ones, is that their point of contact keeps changing. We don’t have that issue as we are a family-run business.

Rigorous Referencing. Problem tenants are a big concern for landlords, and while there’s never a total guarantee when it comes to tenants, there are ways to reduce the risk. We have a rigorous referencing system that looks at several critical factors, including financial position, previous rental history and employment status.

Proactive Maintenance. We keep on top of the condition of our landlords’ properties with thorough initial inventories and regular inspections.

Reliable Repairs. Let’s face it, sometimes things get damaged or stop working. Solving repair problems is something we excel at, as we have a team of trusted local contractors with whom we have worked for many years. They are professional, skilled and competitively priced.

Rental Experts. There are more than 200 rules and regulations affecting the English rental market. Ignorance of them is not an excuse. We keep our landlords on the right side of the regulatory fence and ensure we keep them, and their properties protected from potential problems.

Good Communicators. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That’s never an issue for our landlords. We listen more than we talk, and we act on what’s said and what the landlord needs and wants. Plus, you have a direct line to our directors.

The Trust Factor. When choosing a letting agent to work with, landlords can often find it hard to find one they trust. At Leslie & Co, we have dozens of happy landlords who entrust us with looking after their properties. Check out our Google Reviews page, and we’d be happy to put you in touch with some of our delighted clients.

Ultimately, we would never place a tenant in a landlord’s property if we wouldn’t place them in one of our own.

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This company is outstanding, the whole process from enquiry to viewing to follow up as a prospective tenant is cleverly designed, with multiple digital touchpoints that ensure smooth communication...."

Candela Farroni

The process was very easy and straightforward, at least on the agency front. We had access to them during regular working hours (and sometimes a bit later, too) and all questions were answered as soon..."

Vaclav Filip

I have worked with Paul Leslie for over 5 years now in letting our property. The personal and professional service and communication has been excellent. I have also received extremely positive..."

Robert Edwards

The whole team has been lovely. One member took us on our first tour. We were permitted to come back days later to tour again before making our final selection. Since moving in, Paul had been..."

A James

I couldn't have hoped for a better treatment than I received from Leslie & Co. From the viewing all the way through our negotiation with the landlords and our move after that, we've received very a..."

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